Pep Boys Issue Tracking System

Para encuesta en Español

Or call our Customer Service Center
1-800-PEP-BOYS (737-2697)
9 AM – 11 PM EST (Monday-Friday)
9 AM – 6 PM EST (Saturday-Sunday)

Please fill your information below so Pepboys can contact you regarding your issue.

First Name * :		Last Name * :
Primary Phone * :		Email :

Please check the statements that apply

Visited a Pep Boys Store
Had a service performed on my vehicle at a store
Purchased a product at a store
Ordered Online using TreadSmart (ordered tires at Pepboys.com with a scheduled store installation)
Ordered Online for pickup in store with installation.
Experienced an issue browsing online or with purchasing an online product
Have a question about a specific item or product
Scheduled a service appointment using E-Service
Giving general feedback about an experience with Pep Boys

> Locate the store that you visited

State

City

Select the store from the list below

> Online ordering details

Order #: Email: Same as contact email above
* For faster service please provide order number and email address (used for web order)

> Tell us the details of your experience